Pathology results
The laboratory at Leeds Teaching Hospitals trust (LTHT), which processes and reports on all the bloods tests taken across Leeds, had a system upgrade in early December 2024.
Due to problems with this upgrade:
- Some blood test results have been delayed in being sent back to the practice
- Some blood test results were sent to us in an incorrect format; so will take us longer to review back in the practice
- Some blood samples have been lost or have been discarded due to delays in processing which means they will have to be repeated
This has been a problem across Leeds with every GP practice having to do a lot of extra work. At Burley Park Medical Centre we are facing significant, extra workload caused by this issue which is entirely outside our control. Please be assured that we are working through the extra work steadily and we will be in touch with patients as and when necessary.
Our preferred way for patients to know that their test results are back / and are normal, is by online services; checking on the NHS App or SystmOnline/Airmid. You can see all your test results and your recent medical notes in the NHS App. It is downloadable from both main app stores. If you had a blood test taken here at the practice more than 3 weeks ago and there are no results showing on the NHS App, then please let us know so we can investigate this for you. If you are not able to access the NHS App, then please do give us a call to check.
West Yorkshire ICB, Leeds Local Medical Committee (which represents GPs) and Leeds Teaching Hospitals Trust are working together to resolve the issues. However, Leeds General Practice feels this system upgrade has been poorly handled, resulting in a lot of extra work for practices at our busiest time of year.
Should you wish to convey your feelings to LTHT, you can contact the Patient Advice Liaison Service here
Thank you for your ongoing support
Burley Park Medical Centre